We hope you're doing well today. As part of our commitment to provide the best possible infrastructure for your services, we're sending you this notice to inform you of some upcoming network maintenance in our Orlando data center that may affect one or more of your services. Please read the following details carefully:
Maintenance type: Networking
Procedure: In order to satisfy our clients' growing business needs, we will be expanding the capacity of our distribution switch stack on the main floor of the facility.
Start - Thursday October 4, 2018 @ 11:00PM EDT
Finish - Friday October 5, 2018 @ 3:00AM EDT
Affected Clients: All clients located in the portion of the data center where the expansion is taking place.
Estimated Downtime: We understand the importance of minimizing downtime during the maintenance window as it can impact your business, and for this reason we will be doing everything in our power to expedite the process. While we work to expand the capacity of the facility, there may be a chance that your equipment will require a reboot. Should this be the case, you may experience 30 minutes of downtime while your equipment is rebooted. In addition, during the maintenance window you may experience minor latency spikes until the procedure has concluded.
Thank you for taking the time to review this maintenance notice. If you do have any questions or concerns about this procedure and how you may be affected, please don't hesitate to contact our support team for more details.
Technical Support Manager
Part of the HostFast Group "Nobody gives you more for less"
Wednesday, October 3, 2018